Shop Communications
Enable operators to place voice, video, or messaging requests from the work center and connect directly with maintenance, engineering, quality, scheduling, or management teams.
Turn shop-floor disruptions into fast, coordinated action with Harmoni’s Andon System Software. Give operators a direct way to signal for maintenance, engineering, quality, or scheduling support while machine data and visual indicators show what needs attention. The result is clearer escalation, less wasted walking and waiting, and real-time production visibility across your manufacturing operation.

Connected tools that make production issues visible, route support requests, and improve response across the shop floor.
Enable operators to place voice, video, or messaging requests from the work center and connect directly with maintenance, engineering, quality, scheduling, or management teams.
Use Andon-style stack lights and shop-wide displays to communicate live machine conditions, helping teams recognize bottlenecks and respond before lost time compounds.
Collect live machine status, cycle-time, utilization, and downtime data directly from CNC equipment to give Andon alerts the operational context teams need.
Bring machine, ERP, RFID labor, and quality data into role-based dashboards so leaders can track production KPIs at the right cadence.
Measure availability, performance, and quality in real time while classifying downtime reasons to focus improvement efforts on the losses affecting throughput.
Automatically identify nearby operators and jobs at the machine, creating more accurate labor context for escalations, production records, and job costing.
Harmoni transforms a basic Andon alert into a connected factory response. Operators can signal issues at the machine, while the platform combines live equipment status, operator activity, job information, and ERP workflows to clarify what happened and who can help. Visual indicators and dashboards keep priorities visible, so teams can reduce response delays, protect production flow, and address recurring causes of downtime.

See how connected shop-floor workflows improve visibility, response, and execution.
Harmoni connects the people, machines, and systems behind better shop-floor execution.
A purpose-built orchestration layer coordinates machine data, operators, engineering requirements, ERP, and MES workflows.
Combine live machine status, job information, and operator activity to make every production signal more actionable.
Long-range RFID identifies nearby employees and jobs, reducing manual steps and improving labor visibility.
Connect to existing equipment and deploy in weeks without replacing the machines your operation depends on.
Factory orchestration expertise for modern manufacturing operations.
Harmoni is the factory orchestration platform for modern manufacturing. The team helps mid-to-large manufacturers coordinate people, machines, systems, and engineering requirements in real time, closing the gap between what the shop floor is doing and what business systems report. Harmoni sits between ERP and MES systems, equipment, and operators to improve execution where work actually happens: at the work center. Its approach combines automation, process control, and observability through a centralized command center that supports operators with the right information and connects leaders to live production performance. From its Akron, Ohio headquarters, Harmoni supports CNC machining, aerospace, defense, automotive, healthcare manufacturing, and other precision-focused operations across the U.S.
A production Andon system is a visual and digital communication method used to signal a production condition that needs attention. An operator can trigger an alert for a breakdown, material shortage, quality concern, engineering question, or other interruption. The system makes the issue visible to the appropriate support team, helping manufacturers respond faster, document recurring problems, and protect production flow.
Talk with Harmoni about connecting your production response process.
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Tell us about your machines, workflows, and production goals. Our team will help you explore a connected Andon approach.
For immediate assistance, feel free to give us a direct call at (888) 341-4097. You can also send us a quick email at sales@harmoni.io.
For immediate assistance, feel free to give us a direct call at (888) 341-4097. You can also send us a quick email at sales@harmoni.io.